Harvard Business School professor and change management expert Dr. John Kotter predicted that 70% of organizational transformations would fail. If you work as an Agile coach or consultant, you may have seen this transformation failure firsthand. I’ve worked with clients who were on their third Agile transformation. Often, companies blame Agile; you may have heard phrases like, “Agile doesn’t work here!” “We’ve tried Agile – it’s not for us.” “Agile is just another flavor of what we already do here.”
While there are many root causes of failed Agile transformations, one of the most common and powerful is poor organizational change management (OCM). Companies end up focusing on practices and processes rather than on people. As a result, employees learn the mechanics of Scrum, Kanban, and other ways of working but not the “why” behind them. They may also feel a sense of anger that the change is being done to them rather than with them, or they may think that their work world is being upended and their jobs are at risk,
So, what can you do to enable a sustainable Agile transformation? Focus on organizational change management. In this session, you will learn what OCM is, why it’s critical to the success of an Agile transformation, and how to help people, teams, and teams of teams embrace change and leverage Agile to bring humanity to the workplace. You will learn to use empathy maps, journey maps, role cards, and frameworks such as ADKAR. You will discover the power of an Agile coaching office to help companies internalize the change and own the transformation. And you will uncover ways to work with leaders to support the change, adopt a growth mindset, and evangelize Agility so that your Agile transformation “sticks.”
Learning Outcomes:
- Learn what Organizational Change Management is and why it’s critical to the success of your Agile transformation
- Be able to help people, teams, and teams of teams embrace change and leverage Agile to bring humanity to the workplace
- Use tools such as empathy maps, journey maps, role cards, and frameworks such as ADKAR so that your Agile transformation “sticks”
