This research aims to provide more evidence about the impact of human factors in agile software projects. In this light, we have conducted a systematic literature review (SLR) to investigate which human factors impact agile projects and conducted a survey of software companies in order to verify their perceptions. Considering the SLR, we found 48 resulting studies where the most cited human factors were: Communication (23 papers), Collaboration (6 papers), and Trust (8 papers). The survey was answered by 186 companies that consider communication the most important factor. So we conclude that Communication, Trust, and Collaboration are important factors in projects using agile methods but other factors need to be more investigated due to the perception of their value to the industry.
Aline Chagas, Melquizedequi Santos, Célio Santana, Alexandre Vasconcelos
Centro de Informática – CIn,
Universidade Federal de Pernambuco – UFPE
Recife, Pernambuco – Brasil
{acrm2, mcs6, casj, amlv}@cin.ufpe.br
