Teams share information and make decisions in retrospectives and other meetings. This means that a lot of work is done or at least guided by such meetings.
As a coach, you also use retrospectives and other meetings to introduce change or to deal with the challenges that arise during a change.
Luckily, there are several books and courses that focus on techniques, activities, games, and the structure of retrospectives. These books and the respective courses provide a good foundation for leading a retrospective.
Yet these are just tools.
Even though you may have a great toolbox of facilitation techniques handy, if you put too much emphasis on games and overlook the craft of facilitation, your retrospectives aren’t guaranteed to be successful.
This session shows what to focus on when preparing for a retrospective (or a similar facilitated event), how to ensure that you have the “right” attitude as a facilitator, and how to ensure smooth group decisions.
You will learn how to keep all participants engaged (even the quiet ones) how to prevent the loud voices from monopolizing the entire session, and how to deal with issues that are not solvable by the team.
Jutta Eckstein shares her experiences facilitating many retrospectives, as well as what she learned from professional facilitation training.